Oceans Healthcare provides inpatient and outpatient behavioral health services for adolescents, adults, and seniors across nine states. At Oceans locations, we strive to ensure access to high-quality mental health care through evidence-based treatments, patient safety protocols, shared learnings, and local accountability. This approach builds a responsive, safe, and reliable behavioral health environment.
Our commitment to quality is grounded in what we call the Oceans Six — teamwork, quality, dignity, advocacy, integrity, and comprehensive care. These values guide our daily operations and shape the culture of every
hospital in our network.
patients served annually
every one with documented outcomes
licensed beds
across a system built
for real-world acuity.
states
operating in diverse settings with shared standards.
Committed to 100% Electronic Health Record (EHR) across our network
SAMHSA National Directory
NABH, AHA, and state-level associations
Quality in behavioral health is rarely visible. It’s reflected in how safe patients feel at the start, how well discharge plans support ongoing care, and how prepared staff are for complex needs.
At Oceans, we measure quality through these moments and most importantly, through how our patients improve.
"Safe care isn’t a catchphrase. It’s our daily standard—and the bar we’re always working to raise.”
At Oceans, quality means:
* All Oceans Healthcare metric values reflect data collected between January 1 and June 30, 2025. Benchmark sources are noted in FAQ.
HBIPS-2: Restraint Use (hours)
0.05 / 1000 hrs
.6/ 1000 hrs
HBIPS-3: Seclusion Use (hours)
0.05 / 1000 hrs
.6 / 1000 hrs
Net Promoter Score
48.47
38.97
Patient Satisfaction
4.20
4.11
De-escalation Rate Prior to Restraint
99.15%
Staff De-escalation Training
99.7–100%
Crisis Safety Plans Completed at Discharge
87.3%
At Oceans, we’ve defined quality framework built on three pillars: local operational oversight, structured improvement cycles and transparent quality reporting.
Many governing bodies including payors accrediting organizations and government entities contribute to the benchmarks and standards that behavioral health hospitals strive to meet.
Yes. Oceans Healthcare facilities follow the Joint Commission standards.
Our facilities use a combination of training, daily safety huddles, incident reporting tools, multidisciplinary collaboration and pharmacy integration to reduce risk and respond quickly.
(HBIPS-2 & HPIPS 3) The Joint Commission ORYX performance measurement reporting requirements: Hospital-based inpatient psychiatric services (HBIPS-2 and HBIPS-3).
Mental Health Outcomes. (2025). Annual patient satisfaction and Net Promoter Score (NPS) report. Mental Health Organization.
